Common questions answered
We believe transparency builds trust. Find answers to questions about Montro, EU AI governance, and regulatory compliance.
Questions
Common questions about our service terms, commitments, and how disputes are handled.
Montro commits to 99.5% uptime for the platform during business hours. We monitor availability continuously and notify customers of any planned maintenance with at least 48 hours' notice. Support response times vary by severity level.
Need more clarity?
Our legal team is available to discuss specific contract terms.
Why choose Montro
Built for Europe
EU-native platform with data residency in Europe
Data stays in the EU
All infrastructure and compliance registers stored on European servers
Regulatory expertise built in
Automatic classification against GDPR, EU AI Act, DORA, and NIS2
Continuous compliance, not one-time audit
Your register updates automatically as new tools are discovered
Stay informed on EU AI governance
Monthly updates on regulatory changes, compliance trends, and platform releases
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